Privacy Policy

1. Information We Collect

• Contact details submitted via forms or direct email (name, email, message, service type, language).
• Reference Number assigned for subsequent communication.
• Technical metadata necessary for secure operation (user agent, timestamps, Turnstile verification outcome).
• Public records used for Company Verification (from SAMR, CNIPA, GSXT, China Judgments Online).

2. How We Use Information

• Provide and deliver services, including verification reports and consultation.
• Communicate with you regarding timelines, deliverables, support, and follow‑ups.
• Ensure compliance and quality, including fraud prevention via Turnstile.
• Improve service workflows, documentation quality, and customer experience.

3. Data Sources & Neutrality

Company Verification Reports are compiled from official public sources. We do not alter official records. Where data points are unavailable, the report clearly indicates limitations.

4. Sharing & Transfers

• We do not sell personal information.
• We share data only as necessary to deliver services (e.g., secure email notifications to the address you provide).
• Infrastructure may be operated on global edge platforms to ensure performance (e.g., Cloudflare Workers); cross‑border processing complies with applicable laws.

5. Security

We employ technical and organizational measures to protect data, including bot prevention via Turnstile, secure KV storage for ticket metadata, and access controls. No system is perfectly secure; we continuously improve safeguards.

6. Retention

Service‑related records are retained only as long as necessary to fulfill service obligations, comply with legal requirements, and maintain auditability. When no longer needed, records are securely deleted.

7. Your Rights

• Access: request information about records associated with your Reference Number.
• Correction: submit updates to your contact details or service requirements.
• Deletion: request removal of your inquiry records subject to legal retention requirements.

8. Cookies & Similar Technologies

We minimize client‑side tracking. Security solutions may use non‑identifying tokens or challenges to protect forms. Any analytics, if enabled, will be configured with privacy‑respecting defaults.

9. International Considerations

Service delivery may involve cross‑border processing to compile public records and deliver reports. We operate in accordance with Chinese law and applicable international regulations for data protection and transfer.

10. Support & Contact

Support window: 10/3 Support (Beijing Time, 10:00–15:00, weekdays). For privacy requests, contact us via the form or email: support@china-support.com.

11. Changes to this Policy

We may update this Privacy Policy to reflect compliance updates and best practices. Continued use of services after updates constitutes acceptance of the revised policy.